Shipping Policy

At Pills Best Shop, our goal is to ensure your medications are delivered securely, discreetly, and on time. This Shipping Policy explains our shipping methods, timeframes, fees, and procedures, so you know what to expect when placing an order with us.

1. Shipping Locations

We currently ship to customers within the following regions:

• United States
• Canada

If you reside outside these areas, please contact our support team at sale@pillsbestshop.com and dj990092@gmail.com

for additional shipping options.

2. Shipping Methods and Fees

We provide the following shipping options to accommodate your needs:

Standard Shipping (USPS)

• 3–4 Business Days Delivery: $25
• Overnight Delivery: $50
• Delivery Time: Typically 5–7 business days for standard shipping.
• Tracking Information: Provided once the order is shipped.

3. Order Processing Time

• Orders are processed within 24–48 hours after payment confirmation.
• After shipping, you will receive an email containing your tracking number to monitor your package’s progress.

4. Discreet Packaging

We prioritize your privacy. All orders are shipped in plain, unmarked packaging to ensure confidentiality and peace of mind.

5. Shipping Terms

• Delays: We are not liable for delays caused by carriers, weather, or unforeseen circumstances beyond our control.
• Address Accuracy: Providing the correct shipping address is your responsibility. Errors may result in delivery delays or failed delivery.

6. Lost, Stolen, or Damaged Packages

Lost or Stolen Packages

• If your package is marked as delivered but you have not received it:
  1. Contact the carrier directly with your tracking number for more information.
  2. If unresolved, contact our support team at sale@pillsbestshop.com and dj990092@gmail.com for further assistance.

Damaged Packages

• If your package arrives damaged:
  • Take photos of the package and its contents.
  • Contact us immediately at sale@pillsbestshop.com and dj990092@gmail.com, and we will work to resolve the issue promptly.

7. Reshipping Policy

We offer reshipping in the following cases:

• Customer Error (e.g., incorrect address): You can request reshipping at your expense.
• Lost or Stolen Packages: Reshipping requests will be evaluated on a case-by-case basis.

8. International Shipping (If Applicable)

For orders outside the United States or Canada:

• Delivery times may vary due to customs clearance and carrier availability.
• Customers are responsible for any customs duties, taxes, or fees.

9. Tracking Your Order

Once your order is shipped, we will email you a tracking number. You can use this number to monitor your shipment on the carrier’s website:

• USPS Tracking: Track Your Package

10. Changes to Shipping Policy

We reserve the right to update this Shipping Policy at any time. Updates will be posted on this page with the revised effective date.

11. Contact Us

If you have questions or concerns about shipping, feel free to contact us:

• Email: sale@pillsbestshop.com and dj990092@gmail.com

Thank you for choosing Pills Best Shop. We are committed to delivering your medications securely, efficiently, and with the utmost discretion!